Why is a seamless MarTech stack important

Why is a seamless MarTech stack important

A seamless MarTech stack is important for a few reasons. First, it allows you to have a 360-degree view of your customer. Second, it gives you the ability to track and measure every interaction a customer has with your brand. Finally, it provides you with the insights...
The Anatomy of a Great Service Page

The Anatomy of a Great Service Page

Have you ever landed on a company’s website and been totally lost as to where to go next? We’ve all been there – it’s like the company has no idea what they’re doing. Worse yet, sometimes when you finally find the page you’re...
Social Media is Dead

Social Media is Dead

Statistics show that some people don’t know what they want until you show it to them. And, in the case of social media, this appears to be true. In this blog post, we are outlining why we think social media is dead. What started out as a way for people to connect with...
Voice of Customer Program Methodologies

Voice of Customer Program Methodologies

If you want to grow your business and retain customers, it is very important for you to apply all the necessary means towards making sure that you channel your modus operandi towards delivering what your customers truly need. This is why a customer feedback (Voice of...