benchmarking in business
Not for Profit Sector and Social Media Benchmarking
How are your social media results measuring up?
It’s not always that easy to determine how your social media is stacking up against other organisations. But benchmarking in business (in any area) is a really important element in determining your successes. If you aren’t already benchmarking we have some suggestions on where to start.
Cambridge dictionary says it is “the act of measuring the quality of something by comparing it with something else of an accepted standard” and that’s exactly what we do to benchmark social media. We compare ourselves to the competition so we can understand if our activities are successful or not.
The first thing you should do is to seek out your industry standards. RivaliQ has just released their findings on non profits in the USA, where you can find out the type of posts and content that has recently been gaining traction here: https://www.rivaliq.com/explore/nonprofits-industry-benchmarks-2019/
But you should be able to find plenty of other research and reports out there on the world wide web and by doing some market research into other similar brands directly on their social media channels.
Here’s a few starting pointers:
- Compare the same network, ie Facebook and Facebook or Instagram and Instagram.
- Decide on which metrics you will compare?
- Analyse and Report
So why should we benchmark?
Social media successes are so much more than just getting the most comments or likes, it’s about increasing your engagement rate and also growing the percentage of your audience that engages with your organisation.
For more info on benchmarking Buffer also details another way to benchmark your social media here.
If you would like to find out more on how to set benchmarks
or what you should be doing for your non profit.